Pre-Order Policy

Pre-Order Release dates

PRE-ORDER IS A SERVICE THAT LETS YOU ORDER MERCHANDISE THAT IS NOT IN STOCK.

FIERCESIMPLICITY.COM WORKS TIRELESSLY WITH MANUFACTURERS AND DESIGNERS TO ENSURE ACCURATE RELEASE DATES ON OUR SITE. PLEASE ALLOW 1-2 WEEKS FOR PRE-ORDER SHIPMENT. GENERALLY PRE-ORDERS SHIP OUT 6-10 DAYS AFTER PURCHASE. OCCASIONALLY, MANUFACTURERS RUN INTO PROBLEMS DURING PRODUCTION AND THE RELEASE DATE MUST BE CHANGED. SOMETIMES DATES MOVE FORWARD; MORE OFTEN THEY MOVE BACK, AND FREQUENTLY THEY GET CHANGED MORE THAN ONCE.

IF MERCHANDISE IS SCHEDULED FOR RELEASE FAR IN THE FUTURE, THE VENDOR MAY NOT EVEN GIVE US A DATE. IN THOSE CASES WE RELY ON THE COLLECTIVE WISDOM OF OUR BUYING STAFF TO ESTIMATE A DATE BASED ON THEIR KNOWLEDGE OF THE INDUSTRY AND THE VENDOR'S HISTORY.

WE GUARANTEE THAT WE WILL ALWAYS POST THE BEST RELEASE DATE INFORMATION AVAILABLE AT THE TIME OF OUR POSTING. WE KNOW THAT YOU WANT THAT HOT NEW APPAREL YESTERDAY, AND WE WANT TO BE THE COMPANY THAT GETS IT TO YOU QUICKER THAN ANYONE ELSE.

THE FOLLOWING CONDITIONS APPLY FOR PRE-ORDERS:

THIS APPLIES TO ALL PRE-ORDERS. PLEASE NOTE THAT THE DELIVERY DATE IS AN ESTIMATED SHIPPING DATE. DUE TO POTENTIAL, UNANTICIPATED MANUFACTURING DELAYS WE CANNOT GUARANTEE DATES OF DELIVERY FOR PRE-ORDERED ITEMS. WE WILL CHARGE YOUR ACCOUNT WHEN THE ORDER IS PLACED. IF FOR ANY REASON WE CANNOT FILL YOUR ORDER, A FULL REFUND WILL BE ISSUED.

WHAT IF I NEED TO CANCEL A PRE-ORDER?

YOU MAY CANCEL A PRE-ORDERED ITEM WITHIN 7 DAYS BY EMAILING CUSTOMERSERVICE@FIERCESIMPLICITY.COM AND MAKING SURE TO NOTE YOUR ORDER NUMBER FOR BACKORDERED ITEMS. THERE IS A 15% SURCHARGE ON ANY REFUNDED DEPOSIT TO COVER THE COST OF CREDIT CARD REFUNDS. WE ENCOURAGE YOU TO ONLY PRE-ORDER IF YOU'RE SURE YOU WANT THE MERCHANDISE, AND ARE WILLING TO WAIT UNTIL THEY ARE READY.

WHAT IF MY PRE-ORDERED PRODUCTS ARE LATE?

OCCASIONALLY OUR PRODUCTS COME EARLY OR A LITTLE LATE, DUE TO CIRCUMSTANCES BEYOND OUR CONTROL. WE PROVIDE THE ESTIMATED SHIPPING DATES (GENERALLY 2 WEEKS FROM THE ORDER DATE ) UPON RECEIPT OF PAYMENT, BUT THESE DATES ARE NOT GUARANTEED. PLEASE BE ADVISED. FOR DELAYS GREATER THAN 30 DAYS, WE WILL PROVIDE REFUNDS WITH NO 5% PENALTY.

WHAT IF I ORDER A MIX OF PRE-ORDER AND IN STOCK PRODUCTS? 

WE WILL AUTOMATICALLY SHIP ALL GOODS ON YOUR ORDER THAT ARE IN-STOCK IMMEDIATELY. IF YOU WISH TO HAVE US WAIT AND SHIP ALL ITEMS TOGETHER, PLEASE SPECIFY THAT DURING CHECKOUT IN THE ORDER COMMENTS SECTION.

YOUR PRE-ORDER PURCHASE IS ALSO SUBJECT TO OUR GENERAL TERMS AND CONDITIONS